Frequently Asked Questions

About Bigo Live

Bigo Live is a mobile live streaming app for social networking. Users can broadcast their life moments, showcase their talents, send virtual gifts, and interact with people worldwide in fun live sessions.

  • The fast growing app is available globally in more than 150 countries.
  • Bigo Live provides an opportunity for broadcasters to gain a huge following & generate revenue from their fan base.
  • Live Streamers can start broadcasting at any time & perform their fun, unique talents to entertain live audiences.

This is where a host can connect to multiple people on live cam at the same time.

  • Bigo Live allows hosts to start a “multi-live” which can include 4, 6, or 9 people in a room at a time.
  • Rules: The host can admit or remove people from their broadcast. Host and the designated admin can accept requests of audience to join stream. Admins of a broadcast control live stream comments & audience.
  • Commission: Hosts are allowed to take commission of gifts received by other broadcasters while sitting in on their broadcast. Hosts can set this commission from 10-50% and they can’t change it once a streaming is started.

Audio lives are the broadcasts where hosts are only allowed to voice chat with viewers and callers. There is no video allowed.

  • Rules: It works exactly like multi live but in audio form only.
  • Commission: Hosts can charge 10-50% as commission from other broadcasters on the gifts received by them while sitting on that stream.
  • It also has a feature to connect random people automatically selected by the app’s algorithms.

Hosts can live stream game play on their mobile devices or computers.

Host Info

PK = Player Kill or Player Knock-out

PK, meaning “Player Kill” or “Player Knock-Out”, is a live competition between broadcasters, where the winner is decided by the viewers: whichever broadcaster earns more gifts during the PK wins. PK challenge is 5 minutes.

See below for instructions on how to sign up

PK Signup

  1. Select event if asked
  2. Only using your BIGO ID username will result in being rejected.
  3. Agency name is Icon Media
  4. Important please select any and every date you can attend to greater your chances of being selected.
  5. WhatsApp number is the agency number only 1 (347) 600-0890 as shown. Do not put your WhatsApp number, you will be denied!
  6. Please review & record the dates and times for your record and submit.

After this is submitted you will check the daily lineups link. This link is updated every 5 mins please check for opponent and time, follow your opponent before PK. All times are in PST.

Live data reports hours and beans daily and monthly.

  • Live streaming counts start after completing a half-hour, then completing the rest of your daily goal.
  • The maximum amount of time that is counted per day towards live data is two hours. Please be sure to refer back to the remuneration chart for hours and tier targets.
  • Live Data takes a couple of days to update. Please give it time. Also, try and meet the monthly target 3 days before the end of the month. 

icon media bigo live data
  1. Username – name can be changed multiple times.
  2. BIGO ID – can be changed only once. This is how users find/search you. This BIGO ID is what you use to sign up for official events on Bigo. 

The best way to recharge is through bigo.tv using your Bigo ID. Click the blue recharge button in the upper right hand corner to start.


Step 1: Click into the profile icon in the lower right corner

Step 2: Tap on “Wallet” -> “Beans” -> “Exchange Rewards”

Step 3: Fill in the amount of cash

Step 4: Select the bank account to which you would like to withdraw

Step 5: Confirm exchange and done

210 Beans = $1 USD

For example, 6,700 beans can be exchanged to $31 USD

Cashing Out starts from 6,700 current beans, and you cannot cash out more than 1,050,000 beans per time. And please note that you could only request exchange once a week.

  • If the exchange amount is under $1000 (210,000 beans), it usually takes 3-5 working days.
  • If the single withdrawal is above $1000(210,000 beans), it takes longer time – 25-30 working days.

Feel free to contact feedback@bigo.tv or contact us in-APP for any further concerns.